Our Accessibility Commitment at Flowers Hanwell

Accessibility Statement

At Flowers Hanwell, we are committed to providing an accessible and inclusive online experience for all customers. We believe everyone in Hanwell should be able to order beautiful flowers online with ease, regardless of ability or technology. Our ongoing dedication to accessibility reflects our core value of inclusion, ensuring that every user enjoys a seamless experience on our website.

WCAG 2.1 AA Compliance

Our website is designed and developed to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognized guidelines ensure that digital content is more accessible for people with a diverse range of disabilities, including visual, auditory, cognitive, and motor impairments. By adhering to these standards, Flowers Hanwell helps guarantee that our flower ordering and browsing processes remain easy to use for all customers in the Hanwell area.

Optimised for Screen Readers

To make sure that all visitors can use our website effectively, our team has worked diligently to ensure compatibility with popular screen readers. Page layouts, navigation, and product information for Flowers Hanwell are structured with proper semantic elements and meaningful alt text for images. This enables users who rely on assistive technologies to quickly access and understand our content, empowering them to confidently place flower orders online.

High Contrast and Visual Accessibility

Visual accessibility is a key part of our user experience. We have incorporated a high-contrast design to make text easier to read against backgrounds, which particularly benefits users with low vision or colour sensitivity. Font sizes and button styles have been chosen for clarity and comfort, supporting a positive online experience when shopping for Flowers Hanwell. Our website avoids reliance on colour alone to convey essential information, further supporting users with vision challenges.

Continuous Improvement

Accessibility is an ongoing process. Flowers Hanwell regularly reviews our site to identify improvements and embrace new best practices. We test with a variety of devices and assistive tools to ensure consistent accessibility. Our team welcomes and encourages feedback from the Hanwell community to help us deliver the best possible online florist experience for everyone.

Contacting Us for Accessibility Issues

If you encounter any difficulties using our website or placing an order due to accessibility barriers, please reach out to us. We are dedicated to resolving issues promptly and appreciate your insights, as they help us serve all our customers better. Our team is available to provide further assistance and to address any concerns regarding accessible Flowers Hanwell services. Your feedback is invaluable in helping us create an inclusive online environment.

Accessible Flowers Hanwell for All

Making Flowers Hanwell accessible is fundamental to our mission. Whether you are browsing, selecting arrangements, or placing an order, our goal is to deliver a smooth, enjoyable online journey for every Hanwell customer. Thank you for choosing Flowers Hanwell and supporting our efforts to make flowers accessible to all.